Wilderness Guide and Native American Crafts & Art by Phoenix Rising Enterprises

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Our Policies

We'll explain our current business and ordering policies on this page.

Shipping and Handling

We attempt to ship your order as soon as we receive it.

We offer the following shipping methods:

Standard UPS Ground
UPS Second Day
UPS Overnite

This section may include the cost of each form of delivery as we update our site.

Returns

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

We may also provide a list of credit cards that we accept on this page.

Visitors have the right to confidentiality.

Privacy Policy for Phoenix Rising Enterprises

Last updated: January 10, 2006

The following is the privacy policy for the website phoenixrisingenterprises.com and the business Phoenix Rising Enterprises

In this policy, we describe what information we collect on our web site, how we use it, and your options regarding information we may collect about you. If you have questions about this policy, please feel free to contact us at: 423.285.0445 or phoenix_rising@bellsouth.net

  Your Information Is Confidential.

Phoenix Rising Enterprises does not collect any information about visitors to our web site for any reason. If a visitor elects to share their email address, usually by sending an email to phoenix_rising@bellsouth.net, their email address is never shared with any other organization or individual.

Information Voluntarily Given by Visitors

Visitors may elect to share personal information with us for the purpose of scheduling a Guided Wilderness Tour or the purchase of our products. This information is shared strictly between the visitor/customer and the employees of Phoenix Rising Enterprises via any or all of the following methods: email, mail, instant messenger, fax, telephone, in person, or any other mutually agreed upon method. When you become a customer, we consider all the information you share with us to be personal and confidential.
 
None of the information you share with Phoenix Rising Enterprises will be revealed to any third party without your specific written and signed instructions to do so. To assure the security of all customer information, we use anti-virus software and firewalls to prevent unauthorized access, appropriate measures to assure the physical security of hard drives and other data storage devices, and even encryption when necessary.

The Customer Agreement for services (Wilderness Guide) must be signed prior to services being provided. Payment is due in advance and there are no refunds with no exceptions.

Do you have any questions? Send us an e-mail at:

phoenix_rising@bellsouth.net

HappyTrails4U.com * Phoenix Rising Enterprises * Chattanooga, TN * US
(423) 285-0445